Ursula Singleton
www.ursulasingleton.com
[email protected]
443-333-6937
Product Designer | Service DESIGNER
Product Designer with extensive experience in creating websites, journey mapping, and service blueprints. Previous work for VieMed and Conifer Health Solutions using: Figma, Axure, Balsalmiq, Illustrator, Photoshop, Visual Studio, bootstrap, HTML, CSS. Experience with A/B testing and usertesting.com.
Professional Experience:
CINQCARE/GAVS/RIMM | (HYBRID) | OCTOBER 2023 TO OCTOBER 2024
Product/Service Designer
Created user journey maps, service blueprints, personas, prototypes, and mockups.
Created complex user flows and designs.
Created a monthly scheduler, re-design for patient applications, and project consolidation/merge designs.
Led weekly design meetings.
Used A/B testing to evaluate designs,
Worked with developers, managers, business analysts, customer relations analysts, and other stakeholder.
VIEMED | (REMOTE) | FEBRUARY 2022 TO APRIL 2023
Product Designer
Created original e-commerce mockups in Figma for web, Android, and iOS.
Created complex user flows and designs.
Created a monthly scheduler, re-design for patient applications, and project consolidation/merge designs.
Led weekly design meetings.
Used A/B testing to evaluate designs,
Worked with developers, managers, business analysts, customer relations analysts, and other stakeholder.
Experis(Dell computers) | remote | AUG 2021 TO FEB 2022
UI/UX Designer
Created newsletters in Figma.
Created newsletters in Sharepoint.
Evaluated user feedback on usertesting.com
Conifer Health Solutions | Annapolis, MD | JUL 2013 to SEP 2020
UI/UX Designer
Created complicated layouts and interaction/interface designs for health-oriented dashboards and applications using HTML CSS/ Visual Studio, Git repositories, VSTS .
Crafted original Proof of Concepts using Photoshop, Illustrator, and Axure. Gathered user requirements, screen designs and design recommendations.
Fashioned the look and feel, layout of the Participant Portal themes, Client Portal, and other applications.
Developed mock-ups and responsive website using Bootstrap and SASS/LESS.
Tested co-workers’ MVC applications for bugs and errors. Utilized an Active Directory to analyze data to provide technical support to existing applications. Did usability testing in formal and informal settings.
Worked in an angular.js environment.
Portfolio
www.ursulasingleton.com |
Education
Master of Business Administration – Marymount University
Bachelor of Science, Biology – The University of Tampa